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What quality standards / government stamps should I be looking for?
BBA, BS, ABI, CE, all are qulality marks. Each part of the kit should have its respective quality mark.
What does the quality of the website say about the company?
You shouldn't always judge a book by its cover, however there are certain aspects you should look for prior to buying from an online company. Firstly check that the site is secure before sending any personal details. Read the terms and conditions before buying anything. If you are unsure, ask to speak to someone.
Are the windows and doors glazed from the inside for added security?
Yes, every effort is made to give you the best and safest product.
Why are your conservatory kits so cheap?
There are a variety of reasons. Mainly due to the size of our company, our buying power, and the fact that we have limited the number of options on our standard kits to enable for mass batch production.
Are the conservatories really a "do it yourself" product?
Yes, we do not offer installation services. However provided you have some common sense and follow the installation instructions, the kit should be easily fitted during a weekend.
What would it cost to employ a builder to build a base and erect the conservatory?
This depends on the extent of work that is required due to the site conditions, for example the depth of the foundations needed. However we have heard costs for the base and installation quoted between £1,500 and £2,500. Labour can be expensive, which is why their is such a demand for conservatory kits
If I damage any parts whilst assembling, how soon can I have a replacement?
If you pay by credit card we can normally despatch any replacement parts within 24hours.
Do the Double glazed units carry any british standard (BS) numbers?
All the glass in the kit is kitemarked with the relevant british standard
Do the windows and doors carry any British Standards (BS) numbers relating to security?
All the doors and windows carry the relevant BS kitemark for security by design
What building experience do I need?
With a bit of common sense and the help from a friend whilst lifting the larger sections in place should be adequate.
How can I trust a web company
Ther are several things to check to give you increased confidence in buying online. The first is that all information sent by you over the internet should be done on a secure website. Simply look for the little padlock in the bottom corner of your browser, the website address should also read https://www. at this point.
What savings can I make by ordering online
By ordering online you cut out the middleman, most web companies have lower overheads, and can attract a much broader audience. Compare the costs online and offline to see if you are making a genuine saving.
How can I be sure that the conservatory kit I am buying is of the highest quality?
Yes, check that all aspects of the conservatory carry their equivalent quality standard, I.e. BBA for the roof, BS for the glass, ABI for the locks etc.
What does BBA mean?
BBA is a government backed association which checks aspects such as the roof for quality, they even test them in labs and give an estimated life expectancy. All our roof kits have BBA approval and been given a typical life expectancy of 25 years.
Can I pay by cheque?
Yes, upon receiving a cheque your order will be processed just as if you were paying by credit card.
Can I source my own finance?
Yes, we accept that there are several ways to arrange your own finances and encourage you to get the best deal around.
How long does an installation typically take?
Typically the kit can be assembled in a weekend.
I can't find the size of conservatory I want?
Along with all the choices shown online, we offer a full service for any of your specific requirements, simply follow the special requirements section of our website
What if I want a different colour conservatory
Simply fill out the special requirements section of our website for a personalised quotation
what if I want glass in my roof?
Simply fill out the special requirements section of our website for a personalised quotation
Can I speak to an expert?
Technical support can be accessed via our website or through our telephone switchboard.
Can I get help during the buying of the kit?
At any stage of buying a kit we can assist you via the telephone or email
Can I get help when fitting the kit?
We will try and support you via telephone or emails
How do I find a fitter?
Word of mouth is always a good starting position, otherwise try your local advertising papers such as the yellow pages or thomson local.
Do I have to pay all at once?
No, but you will not get your kit until we have received all funds from either yourself or your credit company.
Which style suits my house best
Design is always subject to debate, you might look at what conservatories in your neighbourhood typically look like, or email a photo to us for our opinion.
Do I need planning permission
Design is always subject to debate, you might look at what conservatories in your neighbourhood typically look like, or email a photo to us for our opinion.
Do I need planning permission
All the conservatories on offer are less than 30 square metres and therefore should not need planning permission - except in certain listed areas, or if your property has been extended previously by more than 20% of the initial floor area. We always reccommend checking with your local planning department
What do I do next
Once you have decided on the conservatory kit you require, you will be sent a base layout. This layout needs to be completed accurately by a builder prior to the kit arriving.
How do I pay
There are several methods of payment, the easiest and quickest is online via credit / debit card or by paypal. Alternatively you can arrange finance or send us a cheque.
Is it safe to buy online
Yes, every effort is made to protect your details online, the purchasing section of our website is encrypted, you can see the padlock in the bottom of your browser, and the address of the website should now read https://www.conservatoryshop.co.uk instead of the http://www.conservatoryshop.co.uk
How long does delivery take
Once we have accepted your order delivery typically takes 28 days.
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Self-build conservatories - Project manage your conservatory build
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FAQ's - All your questions answered here
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Customer Testimonials - Read all about previous satisfied customers
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Help and Information - Understanding Window and Door Positioning
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Terms and Conditions
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